Privacy Policy

How enquiry information is handled.

If you contact Jade Waves through the website, email, phone, or WhatsApp, this page explains what information may be used and why.

Commercial information shared through enquiries.

01
Contact details

Name, company, email, phone number, and any details you share while making an enquiry.

02
Requirement details

Product, application, packing size, destination, volume, and technical points such as chemistry, sizing, or document needs.

03
Commercial follow-up

Messages shared through email, phone, or WhatsApp once the enquiry moves into sampling, quotation, or shipment planning.

How the website form works today.

The current website form sends enquiry details directly to Jade Waves for commercial follow-up.

Website submissionEnquiry details are sent directly through the website form
When data reaches Jade WavesAs soon as the website form is submitted or the buyer contacts Jade Waves directly
UseQuote, sample, shipment planning, and document follow-up

Only for enquiry, quotation, and supply handling.

01
Product fit and quotation

To understand the requirement, share the right product direction, and prepare pricing or sample discussion.

02
Packing and dispatch planning

To align bagging, destination, documents, and shipment basis to the enquiry.

03
Commercial follow-up

To answer questions, share updates, and manage repeat order communication where relevant.

Basic privacy position.

Sale of personal dataNot sold
SharingOnly where needed for internal handling or commercial processing
RetentionKept only as needed for enquiry and business records

Questions about this policy.

If you need a correction or want information removed from a commercial enquiry thread, contact Jade Waves directly.